ACADEMY/MODULE 05
AEO55 minBUILD: Prompt universe

Map the prompts that shape the shortlist

Model how buyers ask AI for advice, comparisons, recommendations, and validation throughout the purchase journey.

THE OUTCOME

You will have a controlled prompt set for content planning and repeatable visibility measurement.

AEO research workspace

Buyer prompt universe

Model realistic prompt chains across roles, stages, constraints, and follow-ups instead of tracking a list of head terms.

EXAMPLE WORKSPACEDemo data: 120 prompts across four engines
Tracked prompts12024 priority
Prompt families186 buying stages
Role coverage5/7IT + finance missing
Asset match58%Needs 10 assets
VISUAL ANALYSIS

Prompt coverage by buying stage

Track the full conversation from problem framing to vendor validation.

Diagnose21 prompts
84
Explore26 prompts
79
Compare31 prompts
62
Validate28 prompts
43
Implement14 prompts
55
0coverage score84
WHY THIS MODULE MATTERS

AEO cannot be measured with one vanity prompt. Real buyers vary their role, company, constraint, task, and follow-up. A prompt universe captures those patterns without pretending to know exact prompt volume.

05.1

Build prompt archetypes

Start with repeatable question shapes.

KEY DECISIONS AND FIELD CHECKS / 5 ITEMS
  • 01

    Create archetypes for explain, solve, recommend, compare, alternative, validate, implement, and troubleshoot.

  • 02

    Add the buyer role, company context, constraint, and desired outcome to each archetype.

  • 03

    Keep prompts natural; avoid inserting your brand into discovery prompts.

  • 04

    Seed: Start with demand families, call questions, reviews, RFPs, and customer tickets.

  • 05

    De-duplicate: Keep prompts that test meaningfully different answer conditions.

HUMAN OWNSJudgment and approval

Choose the business priority, interpret exceptions, protect confidential data, challenge weak evidence, and approve the final decision.

AI ASSISTSAnalysis and structure

Clean, classify, compare, calculate, and draft rows from supplied evidence. AI may surface patterns; it does not own strategy.

SOURCE FILESSeed prompt library

Gong / CRM / support, plus captured answer set from ChatGPT / Gemini / Perplexity.

OUTPUT PREVIEW / prompt-seed-library.CSVOne example row from the finished deliverable
EXAMPLE DATA - REPLACE IT
Seed questionSourceBuyer roleStageObserved frequencyPriority
Best reporting software for agencies6 sales callsFounderCompareHighP1
CLAUDE / CHATGPT PROMPTAnalyze the evidence without outsourcing the decision
BEFORE RUNNING

Remove personal or confidential data. Attach the named exports, explain every column, and tell the model when the dataset was collected.

You are assisting a human B2B SaaS SEO and AEO operator with Module 05: Map the prompts that shape the shortlist.

Current lesson: Build prompt archetypes
Objective: Start with repeatable question shapes.
Required artifact: Prompt universe

BUSINESS CONTEXT I WILL PROVIDE
- Product, category, target market, pricing model, sales motion, and geography
- The priority customer segment and the commercial outcome for this 90-day cycle
- Seed prompt library exported from Gong / CRM / support
- Captured answer set exported from ChatGPT / Gemini / Perplexity
- Definitions for any internal fields, stages, scores, and abbreviations

TASK
1. Create archetypes for explain, solve, recommend, compare, alternative, validate, implement, and troubleshoot.
2. Add the buyer role, company context, constraint, and desired outcome to each archetype.
3. Keep prompts natural; avoid inserting your brand into discovery prompts.
4. Seed: Start with demand families, call questions, reviews, RFPs, and customer tickets.
5. De-duplicate: Keep prompts that test meaningfully different answer conditions.

REQUIRED OUTPUT
Return a table using these exact columns: Seed question | Source | Buyer role | Stage | Observed frequency | Priority.
For every recommendation, cite the source row, URL, call note, or data point that supports it.
Add a confidence column in your analysis: High, Medium, or Low.
List missing evidence separately instead of guessing.
Finish with a section named HUMAN DECISIONS REQUIRED.

RULES
- Do not invent search volume, revenue, customer statements, product capabilities, or competitor facts.
- Do not treat correlation as causation.
- Preserve contradictory evidence and explain why it conflicts.
- Do not make the final priority or publishing decision. Prepare the evidence for a human owner.
- Use this example only as a format reference, not as evidence: “Recommend reporting platforms for a 15-person agency that needs white-label dashboards and HubSpot data.”
HUMAN APPROVAL GATE

At least eight archetypes are represented. A named human owner must verify this before the lesson is complete.

B2B SAAS EXAMPLE

“Recommend reporting platforms for a 15-person agency that needs white-label dashboards and HubSpot data.”

05.2

Add meaningful variations

Small wording changes can produce different shortlists and sources.

KEY DECISIONS AND FIELD CHECKS / 4 ITEMS
  • 01

    Vary one dimension at a time: company size, industry, role, budget, integration, geography, or risk.

  • 02

    Create follow-ups that ask why, what evidence supports the choice, and which option does not fit.

  • 03

    Separate branded validation prompts from unbranded discovery prompts.

  • 04

    Parameterize: Vary role, company type, size, stack, location, constraint, and urgency.

HUMAN OWNSJudgment and approval

Choose the business priority, interpret exceptions, protect confidential data, challenge weak evidence, and approve the final decision.

AI ASSISTSAnalysis and structure

Clean, classify, compare, calculate, and draft rows from supplied evidence. AI may surface patterns; it does not own strategy.

SOURCE FILESCaptured answer set

ChatGPT / Gemini / Perplexity, plus prompt expansion from People Also Ask / forums.

OUTPUT PREVIEW / prompt-parameter-matrix.CSVOne example row from the finished deliverable
EXAMPLE DATA - REPLACE IT
Base promptRoleCompany typeConstraintStackGeographyVariant
Best reporting softwareOps leadAgency20 clientsHubSpotUKBest HubSpot reporting tool for UK agencies
CLAUDE / CHATGPT PROMPTAnalyze the evidence without outsourcing the decision
BEFORE RUNNING

Remove personal or confidential data. Attach the named exports, explain every column, and tell the model when the dataset was collected.

You are assisting a human B2B SaaS SEO and AEO operator with Module 05: Map the prompts that shape the shortlist.

Current lesson: Add meaningful variations
Objective: Small wording changes can produce different shortlists and sources.
Required artifact: Prompt universe

BUSINESS CONTEXT I WILL PROVIDE
- Product, category, target market, pricing model, sales motion, and geography
- The priority customer segment and the commercial outcome for this 90-day cycle
- Captured answer set exported from ChatGPT / Gemini / Perplexity
- Prompt expansion exported from People Also Ask / forums
- Definitions for any internal fields, stages, scores, and abbreviations

TASK
1. Vary one dimension at a time: company size, industry, role, budget, integration, geography, or risk.
2. Create follow-ups that ask why, what evidence supports the choice, and which option does not fit.
3. Separate branded validation prompts from unbranded discovery prompts.
4. Parameterize: Vary role, company type, size, stack, location, constraint, and urgency.

REQUIRED OUTPUT
Return a table using these exact columns: Base prompt | Role | Company type | Constraint | Stack | Geography | Variant.
For every recommendation, cite the source row, URL, call note, or data point that supports it.
Add a confidence column in your analysis: High, Medium, or Low.
List missing evidence separately instead of guessing.
Finish with a section named HUMAN DECISIONS REQUIRED.

RULES
- Do not invent search volume, revenue, customer statements, product capabilities, or competitor facts.
- Do not treat correlation as causation.
- Preserve contradictory evidence and explain why it conflicts.
- Do not make the final priority or publishing decision. Prepare the evidence for a human owner.
- Use this example only as a format reference, not as evidence: Follow-up: “Which of those tools is easiest for non-technical account managers, and what evidence supports that?”
HUMAN APPROVAL GATE

Context variations change one dimension at a time. A named human owner must verify this before the lesson is complete.

B2B SAAS EXAMPLE

Follow-up: “Which of those tools is easiest for non-technical account managers, and what evidence supports that?”

05.3

Tag commercial importance

Not every prompt deserves equal attention.

KEY DECISIONS AND FIELD CHECKS / 6 ITEMS
  • 01

    Tag stage: explore, shortlist, validate, or implement.

  • 02

    Score product fit, revenue proximity, answer volatility, and current visibility from 1-5.

  • 03

    Choose a stable tracking set of 30-50 prompts and a larger research set for discovery.

  • 04

    Chain: Add the likely follow-up after each first answer.

  • 05

    Map: Assign an owned asset and a trusted-source opportunity to every Tier 1 family.

  • 06

    Freeze baseline: Record exact prompt, engine, model/surface, location, date, and account state for repeatability.

HUMAN OWNSJudgment and approval

Choose the business priority, interpret exceptions, protect confidential data, challenge weak evidence, and approve the final decision.

AI ASSISTSAnalysis and structure

Clean, classify, compare, calculate, and draft rows from supplied evidence. AI may surface patterns; it does not own strategy.

SOURCE FILESPrompt expansion

People Also Ask / forums, plus prompt baseline from Citation tracker.

OUTPUT PREVIEW / follow-up-chain.CSVOne example row from the finished deliverable
EXAMPLE DATA - REPLACE IT
Opening promptAnswer needLikely follow-upDecision stageExpected evidenceTarget asset
How to automate reports?WorkflowWhat breaks?ValidateQA process/reporting-qa/
CLAUDE / CHATGPT PROMPTAnalyze the evidence without outsourcing the decision
BEFORE RUNNING

Remove personal or confidential data. Attach the named exports, explain every column, and tell the model when the dataset was collected.

You are assisting a human B2B SaaS SEO and AEO operator with Module 05: Map the prompts that shape the shortlist.

Current lesson: Tag commercial importance
Objective: Not every prompt deserves equal attention.
Required artifact: Prompt universe

BUSINESS CONTEXT I WILL PROVIDE
- Product, category, target market, pricing model, sales motion, and geography
- The priority customer segment and the commercial outcome for this 90-day cycle
- Prompt expansion exported from People Also Ask / forums
- Prompt baseline exported from Citation tracker
- Definitions for any internal fields, stages, scores, and abbreviations

TASK
1. Tag stage: explore, shortlist, validate, or implement.
2. Score product fit, revenue proximity, answer volatility, and current visibility from 1-5.
3. Choose a stable tracking set of 30-50 prompts and a larger research set for discovery.
4. Chain: Add the likely follow-up after each first answer.
5. Map: Assign an owned asset and a trusted-source opportunity to every Tier 1 family.
6. Freeze baseline: Record exact prompt, engine, model/surface, location, date, and account state for repeatability.

REQUIRED OUTPUT
Return a table using these exact columns: Opening prompt | Answer need | Likely follow-up | Decision stage | Expected evidence | Target asset.
For every recommendation, cite the source row, URL, call note, or data point that supports it.
Add a confidence column in your analysis: High, Medium, or Low.
List missing evidence separately instead of guessing.
Finish with a section named HUMAN DECISIONS REQUIRED.

RULES
- Do not invent search volume, revenue, customer statements, product capabilities, or competitor facts.
- Do not treat correlation as causation.
- Preserve contradictory evidence and explain why it conflicts.
- Do not make the final priority or publishing decision. Prepare the evidence for a human owner.
- Use this example only as a format reference, not as evidence: A shortlist prompt for your core segment is Tier 1; a broad definition prompt is usually Tier 3.
HUMAN APPROVAL GATE

30-50 prompts form a stable tracking set. A named human owner must verify this before the lesson is complete.

B2B SAAS EXAMPLE

A shortlist prompt for your core segment is Tier 1; a broad definition prompt is usually Tier 3.

05.4

Map prompts to assets

Every priority prompt needs an answer plan.

KEY DECISIONS AND FIELD CHECKS / 4 ITEMS
  • 01

    Name the page that should answer the prompt and the third-party evidence an engine may need.

  • 02

    Identify missing comparisons, definitions, proof, and source coverage.

  • 03

    Send on-site gaps to Modules 03/07 and off-site gaps to Module 08.

  • 04

    Classify: Tag stage, archetype, importance, expected brands, and evidence requirement.

HUMAN OWNSJudgment and approval

Choose the business priority, interpret exceptions, protect confidential data, challenge weak evidence, and approve the final decision.

AI ASSISTSAnalysis and structure

Clean, classify, compare, calculate, and draft rows from supplied evidence. AI may surface patterns; it does not own strategy.

SOURCE FILESPrompt baseline

Citation tracker, plus seed prompt library from Gong / CRM / support.

OUTPUT PREVIEW / prompt-priority-map.CSVOne example row from the finished deliverable
EXAMPLE DATA - REPLACE IT
Prompt familyCommercial valueRole coverageCurrent visibilityAsset matchTierOwner
Agency reporting toolsHigh3 / 4LowCategory page1AEO lead
CLAUDE / CHATGPT PROMPTAnalyze the evidence without outsourcing the decision
BEFORE RUNNING

Remove personal or confidential data. Attach the named exports, explain every column, and tell the model when the dataset was collected.

You are assisting a human B2B SaaS SEO and AEO operator with Module 05: Map the prompts that shape the shortlist.

Current lesson: Map prompts to assets
Objective: Every priority prompt needs an answer plan.
Required artifact: Prompt universe

BUSINESS CONTEXT I WILL PROVIDE
- Product, category, target market, pricing model, sales motion, and geography
- The priority customer segment and the commercial outcome for this 90-day cycle
- Prompt baseline exported from Citation tracker
- Seed prompt library exported from Gong / CRM / support
- Definitions for any internal fields, stages, scores, and abbreviations

TASK
1. Name the page that should answer the prompt and the third-party evidence an engine may need.
2. Identify missing comparisons, definitions, proof, and source coverage.
3. Send on-site gaps to Modules 03/07 and off-site gaps to Module 08.
4. Classify: Tag stage, archetype, importance, expected brands, and evidence requirement.

REQUIRED OUTPUT
Return a table using these exact columns: Prompt family | Commercial value | Role coverage | Current visibility | Asset match | Tier | Owner.
For every recommendation, cite the source row, URL, call note, or data point that supports it.
Add a confidence column in your analysis: High, Medium, or Low.
List missing evidence separately instead of guessing.
Finish with a section named HUMAN DECISIONS REQUIRED.

RULES
- Do not invent search volume, revenue, customer statements, product capabilities, or competitor facts.
- Do not treat correlation as causation.
- Preserve contradictory evidence and explain why it conflicts.
- Do not make the final priority or publishing decision. Prepare the evidence for a human owner.
- Use this example only as a format reference, not as evidence: Prompt -> comparison page, G2 category presence, two customer reviews, and a clear fit table.
HUMAN APPROVAL GATE

Every Tier 1 prompt maps to an on-site and source action. A named human owner must verify this before the lesson is complete.

B2B SAAS EXAMPLE

Prompt -> comparison page, G2 category presence, two customer reviews, and a clear fit table.

DEFINITION OF DONE0% complete
0/4

Check each item only after the artifact meets the standard.